Terms & Conditions
Ordering
All products are made fresh to order.
A minimum of 48 hours' notice is required for standard orders.
Orders are subject to availability and acceptance by La Casa Del Tiramisù.
Payment
Full payment is required at the time of purchase through the website.
Orders will not be prepared until payment has been successfully received.
Pickup
Standard orders are available for pickup only unless otherwise agreed.
Pickup date and time will be confirmed by email once your order has been accepted.
Customers are responsible for collecting their order during the confirmed pickup window.
Cancellation & Refunds
Please refer to our Refund Policy for information regarding cancellations, order changes and refunds.
As all products are made fresh to order, cancellation and refund requests are subject to our Refund Policy.
Product Information
All products are handcrafted and may vary slightly in appearance.
Product images are intended as a guide only. Decorations and presentation may vary depending on the selected flavour and optional upgrades.
Allergens
Our products contain milk, eggs and gluten (wheat).
Nutella Tiramisù contains hazelnuts.
Pistachio Tiramisù contains pistachios.
While every reasonable precaution is taken, our products are prepared in a commercial kitchen that also handles other allergens. We cannot guarantee the absence of cross-contamination.
Liability
Customers are responsible for storing products correctly after collection.
Products must be kept refrigerated and consumed within the recommended shelf life.
La Casa Del Tiramisù is not responsible for product quality where storage instructions have not been followed after collection.
Contact
Email: hello@lacasadeltiramisu.com.au